HALLOWELL, Maine — Police are trying to identify a person who jumped in to help fight a fire in Hallowell Tuesday night.
The fire at 1 Franklin Street broke out just before 10 p.m., trapping two occupants on the roof, according to a news release from Hallowell police.
An officer arrived at the scene in less than a minute and assisted a civilian who ran to help. The civilian grabbed a ladder, and together they were able to get the occupants to safety, the release stated.
"If anyone knows the identity of the civilian hero please send a DM to the PD messenger," police said on Facebook.
"He put himself in a position of danger to save lives," Hallowell Fire Chief Jim Owens said Wednesday.
There were no injuries in the fire, according to officials.
On Wednesday, neighbors and members of the community gathered around the home, which was determined by fire officials to be a total loss.
They said the homeowner had been a longtime member of their city and was well-respected by everyone. Neighbors told NEWS CENTER Maine that fundraising efforts have already begun and they are ready to help the family any way they can.
Owens said he's worked for fire departments in bigger cities before and it's rare to see this act of bravery like Hallowell experienced Tuesday night.
"With the way the world has turned in the last few years, it really makes you feel good to see someone like the guy that came to help the police officer with the ladder," Owens said.
While the chief does not know who this civilian hero is, he said it takes a lot of courage to do what he did.
"It's someone that's willing to risk their life for their fellow man," he added.
Over the years, Owens said many people have reported fires in the Hallowell area but don't stop to try to help or provide more information to first responders. His advice if you do see an active fire, is to stop and try to see if people are still inside.
The more firefighters know before they get on the scene, Owens added, the better. That way, firefighters don't need to take unnecessary risks if they're better informed.
Fire crews from Hallowell, Augusta, Gardiner, Farmingdale, Manchester, Randolph, and Pittston responded, the release said.
The investigation has been turned over to the Office of the State Fire Marshal.
To message Hallowell police on Facebook, click here. The department can be reached by phone at 207-623-3131.